Return and Refund Policy
Return and Refund Policy
At Exactly Bliss, we want you to love every purchase you make! However, we understand that sometimes things don’t go as planned, and we’re here to make returns and refunds as easy as possible. Here’s everything you need to know about our Return and Refund Policy:
Return Window:
You have 30 days from the date of delivery to return your item. If you’re not completely satisfied, we’ll help you return the product for a full refund or a replacement.
How to Initiate a Return:
To start a return, simply contact our customer support team at [+1 234-258-0896]. Please provide your order number and details about the product you’d like to return. Our team will guide you through the return process.
Return Shipping:
- Return Shipping Fees Covered by Us: If the return is initiated within 30 days, and the item is in its original condition, we will cover the return shipping fees.
- Return Shipping Fees at Customer’s Expense: If the item is used, damaged, or returned after the 30-day period, you may be responsible for return shipping costs.
Defective or Damaged Items:
If your item arrives defective or damaged, please contact us immediately. We’ll replace the item or issue a full refund. Return shipping will be free for defective or damaged items.
Refund Processing:
Once we receive your returned item, we will process your refund or send a replacement within 7-10 business days. Refunds will be credited to the original payment method.
Important Notes:
- Items must be returned in original condition and original packaging.
- We reserve the right to refuse returns if the product doesn’t meet these conditions.
Our goal is to ensure that you’re completely happy with your purchase. If not, we’ll work with you to make it right, so you can shop with confidence at ExactlyBliss.com.
